FAQS

It is a transportation service that allows a Hop-On/Hop Off bus access to Vulcão do Fogo Visiting Area and operates from the 15 th of June to 30 th of September, between 09:00 am to 07:00 pm. The bus service aims at regulating the circulation of vehicles, in order to improve the quality of the visitor’s experience and guaranty the respect for nature.

Between the 15 th of June and 30 th of September, the traffic on the road between Caldeira Velha (Municipality of Ribeira Grande) and Casa da Água (Municipality of Lagoa) is restricted to all vehicles with the exception of vehicles belonging to tourist activities companies, tour operators, travel agencies, taxis and citizens resident in the Autonomous Region of the Azores.

The bus service (shuttle) operates between 09:00 am to 07:00 pm, every day of the week, including national, regional and municipal holidays.

The route between the parking lot of Caldeira Velha and of Casa de Água has two circular itineraries (Red Line and Green Line) and five stop points.

With a single ticket, passengers may choose to take one or both itineraries, leaving the bus at any stop point and resume the route whenever they want.

The Red Line starts at Caldeira Velha (Ribeira Grande) and passes by the following points of interest: Miradouro da Bela Vista (1), Pico da Barrosa (2), Miradouro da Lagoa de Fogo (3) and back to Caldeira Velha.

The Green Line starts at Casa da Água (Lagoa) and passes by the following points of interest: Pico da Barrosa (1), Miradouro da Lagoa de Fogo (2), finishing at Casa da Água.

Each itinerary has an estimated duration of about 60 minutes, but the time spent on each trip, depends on the number and duration of each user’s stopovers on the chosen route.

The Hop-On/Hop-Off bus service (shuttle) allows a stop at each point of the itinerary. Caldeira Velha: 10 minutes

Miradouro da Bela Vista: 3 minutes

Pico da Barrosa: 3 minutes

Miradouro da Lagoa do Fogo: 10 minutes

Casa da Água: 10 minutes.

The passengers can get out at any of the bus service stops (shuttle), having to wait for the next bus. The ticket is always the same.

Passengers, with the same ticket, can decide to take one or the two itineraries, get out of the bus, and continue the route, whenever they want.

The tourists travelling autonomously, individually or in groups, after purchasing a ticket.

The citizens resident in the Autonomous Region of the Azores, who wish to take the bus (shuttle), can do it for free.

Tour operators, travel agencies and tourist activities companies that offer tours to Vulcão do Fogo Visiting Area (including Lagoa do Fogo viewpoint), as well as taxis, do not need to use the bus service, as there are car parking areas available along the road, subject to conditions of use.

The tickets can be purchased previously online at https://lagoadofogo.pt or at any São Miguel’s establishments that joined the ticketing system.

• 5 euros for non-residents, except for children up to 6 years of age.
• Free for citizens resident in the Autonomous Region of the Azores.

In total, there are about 200 parking spaces:
• Caldeira Velha Parking Lot (101 places) - free;
• Parking Lot next to Casa da Água (60 places) - free;
• Short Term Parking Lot of Lagoa do Fogo Viewpoint (48 places) available for tour operators, travel agencies, taxis and residents.

Caldeira Velha:

- Salto do Cabrito walking trail ( PRC29SMI Caldeiras da Ribeira Grande - Salto do Cabrito< ), 2 km walk from the bus stop (shuttle);
- Visit to Caldeira Velha Natural Monument (entrance with ticket reserved previously). Miradouro da Bela Vista (viewpoint):
- To enjoy the panoramic view of this viewpoint over the Northern Coast, from Ribeirinha to the eastern side of the Island, including Sete Cidades Massif, the hills of Lombadas and the Geothermal Power Station.

Miradouro da Lagoa do Fogo (viewpoint):

- From this viewpoint, you can enjoy a view of Lagoa do Fogo and the town of Ribeira Grande, on the Northern Coast.

Miradouro da Barrosa (viewpoint):

- From this viewpoint, you can enjoy a panoramic view over Lagoa do Fogo and part of the Northern and Southern Coast of São Miguel Island.

Casa da Água:

- Walking trails support house, with useful and varied information about the town of Lagoa.
- Accessible walking trails from this point:
PR41SMI Rota da Água - Pedras Brancas
PRC37SMI Rota da Água - Janela do Inferno.
The weather conditions may influence the visibility at these tourist points of interest.

The buses used on this service (shuttle) are prepared for the access of persons with reduced mobility.

When travelling with babies, it is recommended to use the appropriate equipment for their transportation.

The buses have seat belts and an area for strollers.